In a chat bubble or on a page.
Visitors ask their question right on your website, with no form to fill in.
It answers your guests from your own information, day and night, in French and in English. Ask it about a room or a meeting space and it opens that space in the tour.
The Ki Space Hôtel & Spa concierge
Conversation with the Ki Space concierge: the visitor asks to see Room 2. The concierge describes it, 220 m² with direct access to a terrace, and opens it in the tour. At the visitor’s request, the room is then set with eight round tables of ten, then for a cocktail reception.
Hours, capacities, rates, policies: your guests get the answer in their own language, French or English.
When a visitor asks to see a room or a meeting space, the concierge opens it in the tour.
The next step appears in the conversation, right when the visitor is ready.
You see the questions that come up most, and the ones your documents do not answer yet.
Ask the concierge about a place and it opens the tour right there, with the path drawn on the floor. Visitors can also ask to see a room set for a banquet or a cocktail reception, and the tables appear, scaled to the room.
Ki Space Hôtel & Spa
Your team reads the conversations in the dashboard. It shows the most frequent questions and the ones left unanswered, so you know what to add to your website and documents.
Rewrite an answer or rate a conversation, and the concierge takes it into account for the next questions.
What people ask for most
Not found in your documents
Sample dashboard, illustrative figures.
The concierge searches only the documents you give us. It does not go on the web and never names anyone on your staff. If it does not have the answer, it says so and points the visitor to you.
Every answer rests on one of your documents, and you always know which one.
Three questions outside its documents
Three questions the concierge does not answer: an airport shuttle missing from the documents, the manager’s name and a restaurant recommendation. Each time, it says so and points the visitor to the property.
Visitors ask their question right on your website, with no form to fill in.
The spaces a visitor mentions open up as the conversation goes.
Your guest is already on site. They ask where the pool is, and the path appears on their phone, inside the tour of the building.
Coming soon Voice and augmented reality: visitors will be able to talk to the concierge, and see the path appear on their camera image.
The concierge is added to your platform plan, whatever the size of your venue. After the trial, it continues month to month. Setup is billed once, as part of the quote.
On requestmonthly, depending on the venue
Your 360° tour online, with its menu, space cards, wayfinding and your content. We host it and keep it up to date.
As an optionon top of the platform
The whole platform, plus the concierge that answers your visitors and guides them through the tour.
The concierge can also live on your website, with or without a virtual tour, as a chat bubble or on a page of its own.
Open the Ki Space Hôtel & Spa tour and talk to the concierge, in French or in English.