Common questions get answered
Hours, parking, pets, cancellation policy: the concierge answers from your documents, and your front desk can focus on the guests in front of it.
Travellers browse each room category, look out the window and ask the concierge their questions. When they are ready, the Book button opens your booking engine.

Hours, parking, pets, cancellation policy: the concierge answers from your documents, and your front desk can focus on the guests in front of it.
Travellers have already seen their room, the bathroom and the view before they pay.
In the menu, guests go from the standard room to the suite and see the difference. At booking time, the concierge can offer the upgrade.
When the front desk is closed, the concierge answers travellers and the Book button opens your own engine. The booking stays with you.
A traveller picks “Junior Suite” in the menu and goes straight to the suite. Its space card shows your text, images, videos and PDFs.
“What time does the spa open?” The concierge answers from your documents, in French and English. If it does not have the information, it refers the guest to your team.
A guest types “Take me to the pool” and the path appears on the floor, starting from the lobby. The Book button stays within reach throughout the tour.
Since then we have captured Hôtel Monville, and the concierge now answers travellers at the Arca Roatán Boutique Hotel in Honduras and at Ki Space, a hotel and spa in the Paris region.
The Book button opens the booking engine you already use. Integration with your PMS or email is scoped on request and quoted.

Arca Roatán Boutique Hotel, Honduras
Capture is quoted per project. The platform plan is billed monthly, and the AI concierge is an add-on.
We reply in writing with a price and a timeline.
info@virtuo360.com · 514 813-4560 · Montreal, since 2013